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Communities > Diagnostic & Analysis System > MaxiSys > Important Update Notice
Important Update Notice

10668 Views 36 Replies Latest reply: 2015-11-01 23:02:24


  •   Level 10   
    (10965) points
    Autel Support
    2015-09-30 01:51:36
     

    Dear User,

    To provide a faster diagnostic speed and better service, Autel has optimized the MaxiSys Series software. This optimization will erase ALL existing diagnostic software. Please download and install ALL you desired diagnostic software before your update subscription period expired.

    Optimization procedure:

    Step 1: Check the active software period of the device and make sure the update will be finished at the best time.

    Step 2: Update the operating system and the device will reboot automatically after update is finished.

    Step 3: After reboot, tap Update application and select the desired diagnostic software to update.

    Suggested download schedule for better download experience:

    North America: Oct.8–Oct.15;

    Europe: Oct.15 –Oct. 22;

    Other Areas: Oct. 22 –Oct. 30

    The optimization pack is still available for users whose update subscription period ends between October 8 and October 31, 2015.

    If you have any questions, please contact your local distributor or call us at:

    North America: 1-855-AUTEL-US (288-3587)

    Europe: +49-162-1300334

    China Headquarters: +86-755-2267 2493

     


  •   Level 6   
    (516) points
    hondaman219

    2015-09-30 06:03:36 (Reply to:Autel Support)

     This is scary. What is the purpose of erasing all vehicles. What are the benefits of this optimized software beside faster speed and better service? It will take quite a long time to reload all vehicles back to the scan tool. Can you explain further. Thank you

  •   Level 3   
    (88) points
    Juanchomeca

    2015-09-30 06:08:37

    Can uexplain that in a better way

  •   Level 6   
    (413) points
    Dave08902

    2015-09-30 06:10:57 (Reply to:hondaman219)

     I am guessing that maybe they are updating the Android OS to a newer version and that is why it needs to wipe the entire tablet.  Don't really know and I am worried what we will get. Support needs to give us more details on what this update does and will it take more functions away or will it give us more?

  •   Level 6   
    (413) points
    Dave08902

    2015-09-30 06:12:24 (Reply to:hondaman219)

    Duplicate Post...

  •   Level 4   
    (127) points
    Clansman

    2015-09-30 08:20:38

     This is the start of the much anticipated October updates promise, in other words a load of GUBLYGOOP support listen to my request b4 I purchase update I personally needs to starting seeing youtube videos with your updates and what exactly ur updating & stop giving people the run a round.. since I bought this tool over a year ago I never seen a update good enough..

  •   Level 4   
    (111) points
    brad

    2015-09-30 11:19:36 (Reply to:Autel Support)

     I do not trust this at all. I will wait for others to be the beta testers and post there experience.

  •   Level 6   
    (435) points
    mitch

    2015-09-30 11:37:57 (Reply to:hondaman219)

     Volvo sued AutoLogic . And autologic basically did a similar move. Users where told to update there Volvo software which removed the Volvo software altogether. And I could be wrong  but I seem to remember it being watered down version that was put back in its place eventually. This may be a good thing maybe the software will be a dramatically better but I will wait. I still have pre bluedot software on my tool. I will see it the cornwell dealer will update his and I will try his out for a while.

  •   Level 3   
    (64) points
    80shovelhead

    2015-09-30 11:42:45

    So if your subscription is expired, you don't have to worry about this update?????

  •   Level 5   
    (236) points
    ifgshooter

    2015-09-30 12:22:54 (Reply to:Autel Support)

     I got a message this morning on my MaxiSYS, stating that system update V02.99.00 is available. Problem is, the download fails with "download failed" message appearing, then the downloading screen appears and nothing happens. I currerntly have system V01.02.12, That seems like one big software jump, if you ask me.
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